Processing

Processing does not start

To get the problem solved you need to answer 3 questions:

1) Can VE play the file in the main window when you open your file?

If no, you seem to lack a codec for this kind of files. We recommend installing K-Lite Codec Pack (see link above). it contains necessary codecs to open 99% of files. When installing be sure you check the points regarding FLV, FLV1 and VP6 (install FLV Splitter and set ffdshow to decode FLV1 and VP6 video). In other points about DivX, XviD, MP3 etc we recommend not to use ffdshow and use original codecs since ffdshow is not very stable.

2) Can VE process your file in Preview mode?

Open your file in VE, choose what you want to do with it (e.g. resize with SR, process with some filters) and press Preview. If preview does not start and shows some errors, this means the problem is with the decoder compatibility. You can try installing different codec for this kind of files or report the problem, read below how to get more details.

If preview is ok, then next question:

3) Can VE process your file in normal mode - writing output to disk?

If processing doesn't start and shows some errors, then probably you chose a bad codec for compression, try selecting another one.

If processing doesn't start but doesn't show any errors either - just sits still, it means your codec wasn't configured properly, for example, see topics about XviD and DivX in the FAQ.

If you couldn't find the solution yourself, you can report the problem. Since there are dozens of different codecs and thousands combinations of their interactions, the more information you provide, the more chances to get it working:

Since version 1.9.1 Video Enhancer allows starting a program in debug mode in order to create a bug description. Open Video Enhancer folder in Program Files and start VideoEnhancerDebugMode. Then try to process your file as you wanted. At the same directory where you told it to write output file it will create a .txt file with the name of your output file which will contain list of components used in processing, including decoding and encoding codecs and all intermediate filters. Please provide contents of this file when reporting an error.