Ezy Call Manager

Ezy Call Manager is a productivity tool that you can use in a small one man, home based business or a larger corporate environment of up to 30 users. It has licensing options and technical capability built into it to let it scale from one user to 30 users connected simultaneously on a Network.

You use it to track and manage in-coming calls to your organization. In summary, you can use it for:

1. Logging in all in-coming calls to your organization
2. Prioritize all calls such that follow-up action can be done according to its priority.
3. Keeping a record of all follow up action taken if necessary for each call
4. Specify who recorded the call and who needs to follow up on it.
5. Easily search and locate calls & follow up action in a whole variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status.

Use it in a Standalone (one user) environment or for everyone in the company to share this information.

It is ideal for example in a Sales department to ensure that no in-coming leads are left un-answered. If you have spent top dollars on advertising & marketing, you would want to ensure that all in-coming leads have not gone to waste due to a lack of management of all these in-coming enquires. With Ezy Call Manager, you can ensure that all leads are recorded and all follow up is done promptly.

In a Service department for example, you will want to record all in-coming service calls and ensure that all these request are promptly serviced or acted upon. You would want all these information recorded and available to you at your finger tips as and when you need it.