Backup & Restore Database

Backing Up Your Database

All computers are subject to power outage, abnormal shutdowns, network failures, hard disk failures, virus attacks and other problems that could damage or cause you to loose your valuable data. It is important that you protect yourself through regularly backups of your database.

Where possible , it is recommended that you use a removable drive to backup your data. These removable drives are often sold with a backup software that you can use. You may also use the backup utility provided with Ezy Call Manager. Again it is recommended that you backup to a another hard disk, a removable drive or another computer where possible. Backing up to the same Hard Drive where your live data resides may render your backup useless if your hard drive is damaged or wiped out through virus threats.

Use the Ezy Call manager backup as follows :

1. Use the menu option : Database | Backup
2. In the Backup/ Archive dialog box, complete the Back Up from box and Backup To boxes then click the Start Backup button.

Important !

1. Note that you should not backup any database that is currently open or in use. Hence you must ensure that you (or anyone else if on a Network) close the database you are backing up before you start the backup.
2. In Client Server mode, you CAN ONLY perform a backup when using the server computer (the computer where the data resides and the server software runs). In C/S mode, the backup utility is unable directly access the data on the server from a Client computer.

Ezy Call Manager performs a backup or Archive using the Zip compression format. All data files will be compressed and archived into one zip file. This single zip file also makes your database portable in the sense you can easily copy it from one computer to another if required.

Note : that you can also use this option to transfer your data from one computer to another. Simply Backup or Archive the database to a r disk, transfer the disk to another computer and Restore the data from that computer.

When you Close a database or exit Ezy Call Manager, you may be prompted to to backup your database. You will only be prompted when

1. There are changes to your database and
2. You are connected to the database via workgroup connection and not Client Server
3. There are no other users on a network accesing the database at that time.

Restoring your Database

If you have previously Backed Up or Archived your database (see also : Backing Up your Database), you can use when if required using Ezy Call Manager's Restore Facility.

1. Use the menu command : Database | Restore.
2. Complete the Restore From box by selecting the Zip file that you want to Restore.
3. Specify the path that you want to restore to. Then click the Start Restore button.
4. If you Restored the data to a folder other than your original data folder, you must make add a New connection. You must first Open the Database then Add a New Connection.